Return & Refund Policy

At Drivnax , we want you to be fully satisfied with your purchase. If for any reason you are not happy, we’re here to help.

30-Day Return Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be:

• In the same condition that you received it

• Unworn or unused

• With original tags

• In its original packaging

You’ll also need to provide the receipt or proof of purchase.

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How to Start a Return

To begin your return, please contact us at:

📧 Email: info.drivnax@gmail.com
📞 Phone: +13078551677

Please note that all returns must be sent to the following address:

f your return is accepted, we will send you a return shipping label along with detailed instructions on how and where to send your package.

 Items sent back to us without first requesting a return will not be accepted.

Damages & Issues

Please inspect your order upon delivery and contact us immediately if:

• The item is defective

• The item is damaged

• You received the wrong item

This allows us to evaluate the issue and make it right as quickly as possible.

Exceptions / Non-returnable Items

Certain types of items cannot be returned:

• Perishable goods (e.g., food, flowers, plants)

• Custom or personalized products

• Personal care goods (e.g., beauty or hygiene products)

• Hazardous materials, flammable liquids, or gases

 We also do not accept returns on sale items or gift cards.

If you are unsure about a specific item, please contact us before purchasing.

Exchanges

The fastest way to receive the product you want is to return the item you have. Once your return is accepted and processed, you can place a new order for the desired item.

European Union 14-Day Cooling Off Period

If your order is shipped to the European Union, you have the right to cancel or return your order within 14 days, for any reason and without justification.

The item must be in the same condition that you received it, unworn or unused, with original tags, and in its original packaging. Proof of purchase is also required.

Refunds

Once we receive and inspect your return, we will notify you whether your refund has been approved.

If approved:

• A refund will be processed to your original payment method within 14 business days.

• Please note that it may take additional time for your bank or credit card company to process and post the refund.

If more than 14 business days have passed since your return was approved, please contact us at info.drivnax@gmail.com or call +13078551677.