Shipping Policy

Thank you for shopping with Drivnax ! We are dedicated to providing you with excellent products and a smooth delivery experience. Please take a moment to read the details of our shipping policy before placing your order.

1. Processing Your Order
   After you place an order, our team will begin processing it within 1-2 business days (Monday to Friday), excluding Sundays and holidays. We appreciate your understanding as we prepare your purchase for shipment.

2. Delivery Timeframe
   

   Once shipped, orders typically arrive within the following timeframes (Monday through Friday):

    Free Shipping Time: (7-12 business days): $00
   
   Total Delivery Time: (Processing Time + Shipping / Transit Time)
   = (1-2) + (7-12) = 8-14 business days.

   Please note these timeframes apply only to business days and do not include weekends or public holidays. We work hard to ensure your package arrives promptly.

3. Order Deadline
   Orders placed before 5:00 PM Central Time (GMT-06:00) on business days will be processed the same day. Orders received after this time will be handled on the next business day. To help us deliver your order quickly, please place your order before the cutoff time.

4. Shipping Locations and Charges
   We provide free standard shipping for all orders shipped within the United States. At this time, we only ship to U.S. addresses.

5. Shipping Carriers
   Depending on your order’s size and destination, we ship through reliable carriers like USPS, FedEx, or UPS to ensure safe and timely delivery.

6. Tracking Your Package
   Once your order is dispatched, you’ll get a tracking number via email. Please allow up to 24 hours for the tracking details to update in the carrier’s system.

7. Accuracy of Shipping Information
   To avoid delays or lost shipments, please double-check your shipping address before submitting your order. Drivnax cannot be held liable for delays caused by incorrect or incomplete address information provided by customers.

8. Changes or Cancellation Requests
   If you need to change or cancel your order, contact us as soon as possible at  info.drivnax@gmail.com
    or through our live chat. We will do our best to assist you, but changes may not be possible once processing has started.

9. Missing or Damaged Deliveries
   If your package is missing or arrives damaged, please reach out to us within 48 hours of delivery at  info.drivnax@gmail.com
    or via live chat. Keeping the original packaging and sharing photos will help us resolve the issue faster.

10. Returns and Exchanges
    For more details about returns and exchanges, please visit our Return Policy page on our website.

Need Assistance?

If you have any questions about your shipment or our shipping policies, our Customer Support team is here to help:

Shop Name: Drivnax

Live Chat: Available on our website

E-mail:   info.drivnax@gmail.com

Phone: ‪+13078551677

Address: 202 Timber Ridge Manor, Dierks Arkansas 71833, United States

Business Hours:  Monday - Friday , 9 am to 5 pm (GMT-06:00) Central Time (US & Canada)